Network Operations & Maintenance


Surecom offer a comprehensive maintenance programme to include emergency fault resolution and trouble ticketing. Surecoms O&M offerings include Network Monitoring and Field Maintenance, Structural Climbdowns and Site Surveys, Technical support and process management.

Service Offerings:
  • Fault Management and troubleshooting management
  • KPI measurement
  • Configuration management
  • Capacity management

Field Maintenance:
  • Spare part management
  • Documentation support
  • Line of site surveys    
  • Fibre-optic installation, splicing and testing
  • Microwave link IDU and ODU diagnostic fault resolution
  • Installation and commissioning microwave systems
  • E1 cabling, installation and termination
  • Structures cabling and access points maintenance 

Surecom carries out full climbdowns on behalf of licensed operators and infrastructure owners:
  • Full climbdown and structural condition surveys
  • Full structural analysis
  • Full design support services
  • Strengthening design and installation